Time Warner is the devil. There's no getting around them if you want to watch your television or enjoy high speed internet and you live in most of Manhattan (or Brooklyn or Queens, etc...) I hate monopolies. They add up to sucky customer service, high prices, and general incompetence. I won't go into today's ordeal but it's ridiculous how many menus I had to listen to, how many times I had to call, and how impossible the simplest request turned out to be. Hopefully I will be fully up and running by next weekend and you'll see site updates and the like.